Rates and Fees

View utility service rates, which were effective January 1st, 2017.
The Utility Billing Department is located just inside the front entrance of City Hall.  Our clerks await to provide courteous service and assist you with inquiries regarding account history, balance, rates, and other billing matters.  
 
Would you prefer to pay your bills without coming into the City Hall?  There are several ways to do this.  You can:  Pay through any branch of the First National Bank of Norway banks; Apply to have an automatic payment made by credit card* (NOTE: This entails a 1.5% processing fee); or apply to have an automatic payment made by direct deposit from your checking or savings account.  Utility bill payment drop boxes are located in the front and rear of City Hall.
 
*Note:  All credit card payments made at City Hall have a 1.5 % convenience fee added to them.

 
Norway Public Utilities Connection Fees
 
These fees must be paid by every customer starting a utilities account with City of Norway.
 
New home construction deposits:
Sewer tap:           $500.00
Water tap:           $500.00
Water connect:     $20.00
Electric connect:   $20.00
CATV connect:      $35.00
Internet connect:   $35.00 - Modem Deposit
*Meter deposit:     $200.00
 
New customers:
Water connect:      $20.00
Electric connect:    $20.00
CATV connect:       $35.00
Internet connect:    $35.00 - Modem Deposit
*Meter deposit:      $200.00

*This deposit is refundable to homeowners after 12 months of on-time utility payments (without late penalty), to be refunded the 13th month.  Renters with on-time utility payments will receive their meter deposit refund only upon final billing.
 
All utility bills are due on the 25th of each month.  Any bills paid after this date will charge the account a 10% late fee.  If your bill is not paid by the 25th of the month you are subject to a shutoff notice.
Apply to have NEW utility services started.